777ace Privacy Policy

Introduction

777ace is a trusted online gaming platform that places the highest priority on user privacy. Our Privacy Policy explains what information we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies to 777ace's website, mobile application, and all other digital services. We are committed to full transparency, and this document provides a complete account of how we process your information.

This Privacy Policy has been prepared in English for the convenience of our users in Bangladesh, so that every user can be fully informed of their rights and protections.

What information we collect

777ace collects only the information that is necessary. Under our Privacy Policy, the data we collect falls into two categories:

Information Provided Directly

• Name, address, date of birth, and nationality.
• Email address and mobile number.
• National ID or passport details (for verification purposes).
• Payment method details (Mobile Banking, Nagad, Rocket number).
• Account login credentials (username and encrypted password).

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Information on site visits, page views, and session activity.
• Information collected through cookies and tracking technologies.
• Gaming activity logs and transaction history.

Use of Data

777ace uses the information collected for the purposes outlined below. Our Privacy Policy makes it clear that this data is used solely to improve your experience and to operate our services.

• Account management: To ensure secure registration, login, and account protection.
• Payment Processing: To process deposit and withdrawal requests.
• Customer Support: To resolve issues and provide you with assistance.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyze data and improve the user experience.
• Promotional Communications: To send you offers and updates with your consent.

777ace never uses your information for any purpose not stated in this Privacy Policy. Should we ever need to use your data for a new purpose, your consent will be obtained in advance.

Data Sharing Policy

A core principle of 777ace's Privacy Policy is that we never sell your personal information. However, in certain circumstances, limited data may be shared with the following parties:

Payment Providers

Relevant payment details are shared with Mobile Banking, Nagad, Rocket, or your bank to process transactions. These institutions maintain their own security standards.

Legal authorities

777ace may be required to disclose user information to government authorities in accordance with applicable laws or court orders in Bangladesh.

Technology Partners

Technology service providers used to operate the site (such as hosting and analytics) may access limited data, but they are bound by strict confidentiality agreements.

Cookie Policy

777ace uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

The types of cookies we use

• Essential Cookies: To manage site login and maintain secure sessions — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To analyze user behavior and enhance the site.
• Security Cookies: To prevent fraud and unauthorized access.

You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working.

Security Measures

777ace uses industry-standard security technology to protect your information. Under our Privacy Policy, the following measures are in place to keep your data safe:

• TLS/SSL encryption: All data transmissions are secured with 256-bit encryption.
• Firewall Protection: Robust firewall systems to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Audits: Regular audits conducted by third-party security experts.
• Encrypted database: Stored data is kept in encrypted form.
• Restricted Access: Only authorized personnel can access the necessary information.

Data Retention Period

Under 777ace's Privacy Policy, your data is retained for a defined period. Information is kept for as long as your account remains active, and may be retained for a further period after account closure as required by legal obligations.

• Transaction data is generally retained for up to 5 years.
• KYC documents may be retained after account closure as required by law.
• Communication records are kept for up to 3 years.
• Data is securely deleted once the required retention period has ended.

Your rights

Under 777ace's Privacy Policy, you are entitled to the following rights. To exercise any of these rights, please contact our support team.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate information.
• Right to Erasure: You may request the deletion of your data under specific conditions.
• Right to Restrict Processing: You may request that the use of your data be restricted under certain circumstances.
• Right to object: You may opt out of promotional communications.
• Right to Data Portability: You may request a copy of the data we hold about you.

Protection of minors' data

777ace strictly prohibits registration and gaming by anyone under the age of 18. In line with our Privacy Policy, we do not knowingly collect personal information from minors.

If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed. If a parent or guardian believes their child has created an account, please contact our support team right away.

Third-Party Links & Services

777ace's platform occasionally makes use of third-party services, such as payment gateways. These third parties may have their own privacy policies, and 777ace is not responsible for their practices.

We work only with trusted and reputable service providers, and all partners are held to strict privacy standards. Even so, we recommend reading the privacy policy of any third-party service before using it.

Changes to the Privacy Policy

777ace reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified in advance by email or through a platform notification.

Continued use of the platform after an updated Privacy Policy takes effect will be considered your acceptance of the revised terms. We recommend visiting this page regularly to stay informed of the latest policy.

Contact

For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us:

For more information, visit our FAQ page, Terms and Conditions and Responsible Gaming Visit the page.